Centre Information

Your handy guide to all things Merrion Centre

Opening Times

We’re open today

Opening times for specific outlets may vary to those published on our website. We recommend you check with individual stores directly to check when they’re open.

Just remember – opening times on public and bank holidays are always subject to change.

06.30am – 09.30pm
06.30am – 09.30pm
06.30am – 09.30pm
06.30am – 09.30pm
06.30am – 09.30pm
06.30am – 09.30pm
10.00am – 06.00pm
Monday: -
Tuesday: -
Wednesday: -
Thursday: -
Friday: -
Saturday: -
Sunday: -

How to find us

The heart of the City Centre

The Merrion Centre is conveniently located right at the heart of Leeds City Centre Arena Quarter. You’ll find us where the Leeds shopping quarter meets the civic quarter, northern office area and the city’s two main universities.

Getting here

The Merrion Centre is around 10 minutes walk from Leeds train station and Leeds bus station. With bus stops right outside our doors, around 20 different buses regularly pass by the shopping centre. We’re also on the free Leeds Metro bus route.

For details on trains please visit Trainline, for buses visit wymetro.com


Park simply and securely in our very own multi-storey car park, operated by CitiPark. With almost 1,000 parking spaces, 24 hour security and CCTV, there’s no better place to park for instant access to the Merrion Centre. Parking starts at just £2.00 per hour on evenings and at weekends.

The car park is also located right by the O2 Academy, Millennium Square, Leeds City Museum and the first direct Arena. As the official car park for the arena, CitiPark operate a special tariff for events, offering visitors the chance to park for just £5 on the night.

Mode of transport

Services & Facilities

Everything you need

Customer Services, Lost Property & Security Information

The Merrion Centre is a secure, fully managed shopping centre which is monitored by 24-hour CCTV and SIA trained security staff.

If you have any queries during your visit or require any assistance (e.g. lost property), please don’t hesitate to contact Centre Management on the Balcony level.

Click here to read more about our Visitor Code of Conduct.

We welcome any feedback from customers to assist in enhancing their experience.

Accessibility & Shopmobility

To see full details on facilities & services available to ensure your visit is as smooth as possible, please visit our ACCESSIBILITY PAGE

The William Merritt Shopmobility store offers a range of mobility products and daily living aids the enable greater independent living.

The store can be found near the CitiPark car park lifts on the ground floor of the Merrion Centre

Please note: In order to hire equipment as a member or non-member you will need to bring a form of photo ID or two forms of address confirmation for insurance purposes. A deposit of £20 is also required for non-members.

Lifts & Escalators

The Merrion Centre offers disabled-compliant lifts and escalators to allow easy access to the Balcony, street level stores and cafes.

All lifts and escalators are shown on our Centre Map.

Cash Machines / ATM's

You’ll find three cash machines inside the Merrion Centre on the main mall right next to Home Bargains.

Externally, a cash point can be found outside the Co-op store on Merrion Way.

Free Wi-Fi

We offer all Merrion Centre visitors free wi-fi. It’s super fast, so you can head online every time you come shopping.

Simply connect your device to _MerrionFreeWifi

Toilets & Baby Changing

We operate a Toilet Charter service – any of our cafes and stores can direct you to the nearest toilet or baby change facility.

If you’re lost or stuck, just speak to a member of the Centre staff, who will be happy to help.

Bicycle Parking

Bicycles cannot be left on site unattended within the Merrion Centre, however there are a number of cycle racks for visitors to use located externally around the venue at the following locations:

• Merrion Street
• Woodhouse Lane
• Merrion Way
• Wade Lane
• Outside Merrion House

Amazon Lockers

Your deliveries and returns couldn’t be easier with our Amazon Lockers which can be found on the Wade Lane mall.

Read more about them here.


Missed a delivery while you’ve been at work? Can’t make it to the post office during your break?

We’ve partnered with InPost to bring parcel lockers to The Merrion Centre to make online shopping and sending parcels super easy.

To find out more about the InPost lockers that can be found on the Upper Balcony level opposite Wade House please CLICK HERE

O2 Business Centre

The O2 shop at the Merrion Centre is the flagship store for the entire North of England. Their in-store Business Centre can be used for meetings, interviews and training days. It’s ideal for entertaining clients in a professional environment.

The meeting space holds up to twelve delegates, offering use of the following facilities: interactive whiteboard, printer, scanner, photocopier, wi-fi and conference phone. Complimentary refreshments are also provided.

For further information, please call the O2 store on 0113 242 7406 or visit meetingsbooker.com .

West Yorkshire Police - Project Servator

The Merrion Centre is actively involved with Project Servator which aims to deter, detect and disrupt criminal activity.

For further information visit: westyorkshire.police.uk/projectservator

Dog Policy

At the Merrion Centre dogs are not permitted in any of our common areas including the main mall, with the exception of assistance dogs.

We apologise for any inconvenience.


Retail & leisure opportunities available

Welcoming +11.2m internal customers in 2019, the Merrion Centre has over 1 million sq. ft of retail & leisure accommodation with parking for circa 1000 vehicles

TO VIEW DETAILS OF ALL CURRENT AVAILABLE SPACES AT THE MERRION CENTRE VISIT HERE or to discuss your requirements (including Promotional Space) please contact:

Charles Newman, Associate Director,

Esme Briggs, Graduate Asset Manager,

Tel: 0113 222 1234

Offices TO LET

Office space available

The Merrion Centre is home to nearly 250,000 sq.ft of office accommodation including Wade House & Town Centre House.

TO VIEW DETAILS OF ALL CURRENT AVAILABLE SPACES AT THE MERRION CENTRE VISIT HERE or to discuss your current office space requirements please contact:

Craig Burrow, Development Director craig.burrow@tcs-plc.co.uk

Esme Briggs, Graduate Asset Manager, esme.briggs@tcs-plc.co.uk

Tel: 0113 222 1234


Job vacancies at the Merrion Centre

Security/Customer Service Roles - AM Services

Posted – 14 Mar 2022

Our Security provider, AM Services Group, are looking for an efficient self-motivated individuals to work at the Merrion Centre.

The main purpose of these roles is to provide professional security services, maintaining the security and safety of the premises and people by ways of monitoring, patrolling and surveying the building and assets.

You must be flexible and able to work in a multi-service team.

Door Supervisor Licence & CCTV Operator Licence Preferred


Contracted 42 hours per week
Over time available
Further training provided

· A full uniform will be provided
· Renewal of licences paid for by AM Services Group
· Workplace Pension is available
· Access to training and development and career progression
· Access to company MHFA mental health first aiders
· Access to Employee Assistance Programme

FOR MORE INFORMATION OR TO APPLY PLEASE CONTACT: jayne.matthews@amservices.co.uk

Please note only candidates selected for interview will be contacted.

AM Services is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you. By applying for work with us (whether as an employee, worker, or contractor) you therefore consent for your data to be used namely for the purposes of the recruitment exercise. The information will be retained for no longer that necessary in accordance with the processing of personal data to which the Company and any Group Company is subject to (GDPR) and Statutory Retention times. If your application for employment is successful, you will be issued with an employee Privacy Notice which will outline details in relation to your personal data.

Sales Advisors - Talk Direct/O2 Merrion Centre

Posted – 25 May 2022

Want to put your savvy sales skills into practice?
Make your mark at Talk Direct; a leading O2 brand founded in 2006 who pride themselves in being a dynamic entrepreneurial brand.

Sales Advisor – Full/Part time, competitive salary & commission structure & an energetic environment.
We’re looking to recruit Sales Advisors for our Merrion Centre Store

Sales Advisor – Leeds Merrion Centre Store
Full/Part time, competitive salary & commission structure & an energetic environment.

• Exceptional communication and customer service
• Desire to continuously improve
• Confident and a quick learner
• Proactive problem solver

• Exclusive discounts for family and friends with O2
• Family-feel ethos & people focus – currently hold IIP Silver accreditation
• Opportunity to be coached/mentored
• Westfield Health perks
• Manufacturer based incentives

• Maximise and exceed all sales opportunities following company guidelines
• To sell and promote all services, products and telecom solutions
• To resolve any customer queries & to provide outstanding customer service
• To work alongside peers and management to achieve personal and team targets
• To take initiative for your own self-learning and development

To apply, send your CV and cover letter to Mr Ebrahim Patel jobs@talk-direct.com

Your cover letter should clearly stipulate why you feel you are a suitable candidate for this role.

Please specify on your application which store you are applying to work for.

Get in touch

Get in touch

The Merrion Centre
Leeds, LS2 8NG

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